Zum Inhalt springen
Managed IT monitoring and reporting
Through data-based analyses, precise monitoring and rapid intervention, we ensure the long-term stability and performance of your IT systems.
360° monitoring for maximum control over your IT
As experienced IT service providers, we know this: If you don’t keep an eye on your systems, you risk unnecessary outages, delays and security gaps. With professional IT monitoring, we ensure that you know what is happening in your infrastructure at all times – in real time, around the clock, automated and clearly presented.
With clear reports, intelligent monitoring and fast response mechanisms, we create the basis for high-performance, fail-safe IT – so that you can concentrate fully on your business.
Transparency across your entire IT landscape
Our IT monitoring gives you a precise overview of the status of your entire IT infrastructure at all times – regardless of whether your systems are operated locally, used remotely or hosted in the cloud. We record the most important key figures on availability, capacity utilization and stability in real time and prepare them in a comprehensible format – for technical teams and management alike. This allows you to make well-founded decisions based on valid, up-to-date data – not based on a gut feeling, but on real facts.
Fewer failures, higher system availability
Unplanned IT outages not only cause stress, but also tangible economic damage. Our proactive monitoring enables us to detect unusual behavior, sources of error or impending bottlenecks at an early stage – before serious disruptions occur. This enables us to initiate countermeasures immediately and rectify problems before your users or customers even notice anything. This minimizes downtime, increases the reliability of your systems and ensures the continuity of your business processes.
Measurable performance optimization of your IT systems
Another key benefit of monitoring is the continuous improvement of your IT performance. By analyzing historical data, we identify systematic bottlenecks, inefficient processes or incorrectly dimensioned components. We use these findings in a targeted manner to optimize your infrastructure – for example through load distribution, capacity expansion or software tuning. The result: your systems run faster, more stable and with greater efficiency – which has a direct impact on the productivity of your employees and the satisfaction of your customers.
Monitoring IT infrastructures with checkmk
The choice is yours: implement the monitoring in your company or let K&P Computer handle the monitoring according to your individual requirements as an as-a-service model “KPC watch by checkmk”. Your personal SPOC will guide you through the entire service delivery process – from setup and operation to escalations. You determine the service level – from Monday to Friday during your operating hours through to 24/7 monitoring. Our defined and transparent escalation mechanisms ensure round-the-clock monitoring and incident management. And if you wish, our experts can take care of troubleshooting and fault rectification if required. With our KPC monitoring add-ons, we offer additional options for monitoring in the IBM environment (AIX, IBMi/AS400, VIO, SAN switches and storages).
Unique monitoring of IBM Power
We are a long-standing partner of checkmk and, thanks to our close relationship with the provider, we have developed add-ons/checks that are precisely tailored to the needs of our customers. These include the monitoring of IBM Power.
IBM i Monitoring
- Licenses and access keys
- Utilization of the systems (FP memory, CPU, web server…)
- Jobs and Job Waiting
- Message Waiting
- Tape Library Status
AIX Monitoring
- File systems
- System load (CPU, memory, I/O, paging)
- Multipathing
- Error log
- Uptime
HMC
- Connections to IBM POWER hardware
- RMC connections to VMs
- Serviceable events / (error) messages from the HMC
- LED status of POWER hardware
Further KPC Monitoring Services
KPCpec
Hardware monitoring for the System i product family
This tool, specially developed for the System i product family, enables monitoring of the entire hardware. Any errors that occur are sent via a connected modem or, if the infrastructure allows, as an e-mail.
KPC JOBGUARD
OS/400 job monitoring
KPC JobGuard is a monitoring tool that “observes” the MSGQs and/or jobs. The resulting messages (MSGs) are filtered according to predefined rules and then sent to an e-mail recipient. To do this, KPC JobGuard uses the functionalities on the iSeries and sends the e-mails from here directly to the e-mail address of a predefined recipient.
Monitoring for Intel servers
Efficient monitoring of your IT infrastructure
Our solution offers comprehensive hardware monitoring of your Intel servers with automatic ticket creation and compliance with SLAs. Detect problems early, minimize downtime and optimize support. Transparent real-time data and direct ticket system connection ensure maximum availability and relieve your IT department.
Frequently asked questions about our Monitoring & Reporting Services
The basics of IT monitoring
IT monitoring refers to the process of monitoring and controlling IT systems to ensure that they function properly and deliver the desired performance. It involves collecting, analyzing and reporting data on system performance, availability and errors. By understanding the basics of IT monitoring, companies can better manage their IT infrastructure and identify and resolve problems at an early stage.
Advantages of IT monitoring
IT monitoring offers a wide range of benefits for companies. By continuously monitoring IT systems, potential problems can be identified at an early stage before they lead to major disruptions or downtime. This enables companies to take proactive measures and optimize system performance. IT monitoring also helps to improve security, as threats and attacks can be detected and averted. In addition, it enables better capacity planning, as bottlenecks and resource shortages can be identified.
Important metrics and KPIs in IT monitoring
Various metrics and key performance indicators (KPIs) are important in IT monitoring. These include system availability, the average response time, the utilization of resources such as CPU and memory, the number of errors and exceptions, the number of successful transactions and the throughput rate. By monitoring these metrics, companies can evaluate the performance of their IT systems and identify bottlenecks or problems.
Modern tools and technologies in IT monitoring
A wide range of modern tools and technologies are available for IT monitoring today. These offer advanced functions for monitoring, analysing and visualizing data. In addition, cloud-based monitoring services enable flexible and scalable monitoring of the IT infrastructure. By using modern tools and technologies, companies can make IT monitoring more efficient and effective.
Best practices for the implementation of IT monitoring
When implementing IT monitoring, there are some best practices that companies should follow. Firstly, it is important to define clear objectives and requirements for IT monitoring. This makes it possible to select the right metrics and KPIs and configure the monitoring process accordingly. In addition, regular reviews and updates of IT monitoring should be carried out to ensure that it meets current requirements. It is also advisable to conduct training and education for employees to raise awareness of IT monitoring and promote effective use of the tools and technologies.
Your contact person
Jens FriedrichSales Consultant Managed Services
There is a clever solution for every technical challenge - let us advise you and find the optimum solution.
