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Hardware Managed Services
Whether operating systems, network, security or monitoring: K&P takes over the complete operation of your hardware infrastructure – modular, manufacturer-independent and tailored to your requirements. This relieves your IT team, secures your systems and gives you full control.
What does Hardware Managed Services mean at K&P?
Many IT departments are under high pressure: complexity is increasing, security is becoming more critical and resources are often scarce. This is precisely where our Hardware Managed Services come in. K&P takes over the ongoing operation of central infrastructure components – reliably, transparently and with in-depth technical understanding.
Whether operating system maintenance, security updates, monitoring or network operation: our modular services ensure that your systems are stable, threats are detected early and operational risks are actively reduced. You benefit from clearly defined SLAs, transparent processes and a partner who responds immediately in the event of disruptions – directly, personally and with decades of experience in IT operations.
Our managed services at a glance
Managed Operating System Services
We operate your server operating systems – with configuration, user administration, monitoring, troubleshooting and performance checks for secure and stable operation.
Managed Network & Security Services
We take over the configuration, operation and security patching of your network components – including firewalls, VPNs and permanent monitoring of all critical system areas.
Managed Monitoring & Reporting Services
System status, utilization and anomalies always in view: We monitor your infrastructure continuously and provide clear reports for maximum transparency and security.
Patch & Update Management Services
Regular distribution and documentation of security-relevant updates – automated, reliable and with minimal disruption to the ongoing operation of your systems.
Patch & Asset Management Services
We maintain your asset data centrally, record software versions and coordinate patches via defined processes – for compliance, control and reduced administration effort.
Your benefits with Hardware Managed Services
Predictable IT operating costs
By calculating services on a monthly basis, you avoid budget surprises and increase cost transparency in day-to-day IT operations.
Higher availability & reliability
Proactive monitoring and rapid intervention reduce downtimes and ensure the continuous functionality of your systems.
Less internal monitoring & effort
Your IT team is noticeably relieved – we reliably take over routine tasks such as patching, reporting and asset maintenance for you.
Early closure of security gaps
Critical updates and security patches are automatically detected, evaluated and promptly applied – audit-proof and documented.
Clear processes and fixed contact persons
All service tasks run in coordinated workflows – with fixed contact persons, clear escalation paths and regular reporting.
Flexible expansion of modular services
You start as required and scale up at any time – regardless of whether you want individual components or a comprehensive service package.
Secure, scalable and reliable: We take responsibility for your IT infrastructure.
Secure, scalable and reliable: We take responsibility for your IT infrastructure.
Frequently asked questions about our Hardware Managed Services
What is the difference between maintenance and managed services?
Maintenance reacts to faults – Managed Services act proactively: We continuously monitor, patch, optimize and document so that problems do not arise in the first place.
Which services can I book individually?
All – our Managed Services have a modular structure. You choose whether you only want to use monitoring, network operation or patch management, for example.
How are updates and patches documented?
All changes, dates and measures are documented in an audit-proof manner – including reporting on request, ideal for audits and compliance verification.
Do the services also work in hybrid environments?
Yes, our services are manufacturer- and platform-independent and can also be seamlessly integrated into hybrid or mixed infrastructures.
What happens in the event of critical faults or security gaps?
Our teams respond according to defined SLAs – including escalation paths and direct coordination with you, depending on the urgency and impact.
How do the services relieve our internal IT?
We take over routine tasks, system monitoring and documentation – your IT can focus on strategic issues instead of constantly closing operational gaps.
Is it possible to add further services at a later date?
At any time – our modules can be added to step by step without disrupting existing processes. In this way, service and infrastructure grow together.
Your contact person
Jens FriedrichSales Consultant Managed Services
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