PRIVACY

General Data Protection Declaration

We are happy you chose to visit our website and are delighted about your interest in our company and services.

The protection of personal data while processing during the whole business process is an important issue for us and we would like for you to feel save when visiting our internet site. K&P Computer makes adherence to the German and European data protection regulations the highest priority. In the following, we will explain what information we at K&P Computer record during your visit to our website, how this is used and what user rights you have.

We are aware of how important the careful handling of your personal data is to you and would like to explain to you transparently whether and when personal data is collected and processed. All data collection and data processing is carried out for specific purposes. These may result from technical necessities, contractual requirements or expressed user wishes. The legal basis is Article 6, Paragraph 1 of the DSGVO: legitimate interest of the responsible body, pre-contractual and contractual measures. Your data will be deleted as soon as they are no longer required for the purpose for which they were collected. Your data must also be deleted if storage is not permitted. The blocking takes the place of the deletion, if legal or actual obstacles, for example special storage obligations due to commercial and tax regulations, stand in the way of a deletion.

Responsible for data processing

K&P Computer Service- und Vertrieb-GmbH
Berta-Cramer ring 10
65205 Wiesbaden, Germany

Processing of personal data

For technical reasons, certain data must be collected and stored when you visit our website. We use this data for the purpose of technical administration of the website, to fulfil your wishes and requirements and for internal analysis and market research purposes.

Each of your accesses is stored in a log file with the following data:

  • name of the page accessed
  • date and time of retrieval
  • the amount of data transferred
  • Message as to whether the retrieval was successful
  • IP address
  • Operating system and operating system version
  • Browser type and version

 
The data is stored in a secure operating environment on our own servers, which are not accessible to the public. Your personal data will be treated strictly confidential and evaluated exclusively for the purpose of optimising your internet presence. All data will be deleted after 30 days at the latest.

All data you send or download to www.kpc.de/en is transmitted via a secure https connection. However, since the confidentiality of the information transmitted during transmission is not guaranteed when contacting us by e-mail, we recommend that confidential information be sent exclusively by letter.

Your personal data will not be passed on, sold or otherwise transmitted to third parties unless this is necessary for the purpose of contract processing or you have expressly consented.
On individual pages we require further personal data in order to perform our services or to be able to carry out the contractual relationship concluded with you.

The following data is required for registration and login to our customer center and extranet.

  • Your service contract number (customer number)
  • Title, first name, surname
  • e-mail address
  • Password

The data entered in the registration form by service contract number, form of address, first name, surname are required to check the legitimation and are then deleted immediately.
The email address and password entered in the login screen are required to log in to the customer center or extranet and are stored in a secure operating environment on our own servers. If access to the customer center or extranet is deleted, this access data will also be deleted.
The provision of your personal data is absolutely necessary for registration and registration at the customer center or extranet. If your personal data is not provided, no access authorisation will be set up or an existing access will be deleted.

The following data is required for event registration:

  • Your service contract number (customer number)
  • Title, Surname
  • Company / Organization
  • email
  • telephone number

All other information about you and the company/organisation is voluntary.
The data is required to organise the event (confirmation of participation, invitation, event information). Your data will be deleted as soon as they are no longer required for the purpose for which they were collected. If your personal data is not provided, registration and participation in the event is not possible.

User rights

You have the right to data transferability, information, correction, deletion and restriction of the processing of their personal data as well as a right of appeal according to Art. 77 DSGVO with a supervisory authority. There is no automatic decision making or profiling according to art. 22, paras. 1 and 4 DSGVO.Your personal data will not be passed on, sold or otherwise transmitted to third parties unless this is necessary for the purpose of contract processing or you have expressly consented.

You can at any time object to the further processing of your personal data by e-mail to datenschutz@kpc. de or by letter to K&P Computer Service- und Vertriebs-GmbH, Berta-Cramer-Ring 10, 65205 Wiesbaden, with effect for the future.

etracker

Our website uses etracker technology (www.etracker.com) to collect and store data for marketing and optimization purposes and transmit it in anonymized form to the etracker GmbH computer center in Hamburg. Anonymous user profiles can be created from this data under a pseudonym. With the data collected using this technology, no IP addresses are evaluated; instead, the data is combined using the pseudonym. Thus the assignment of a created user profile to a visitor of the website is excluded. This data collection and storage can be revoked at any time with effect for the future.
No further data is passed on to third parties. Exceptions to this are only requests from authorised government bodies.

Cookies

Cookies are small text files that are stored locally on the visitor's system. On our freely accessible websites we use several cookies for technical functions and to optimize our website. When logging on to the customer portal or calling up the extranet, additional cookies are used for the secure identification of users.

General

This data protection declaration only applies to contents on our servers and does not cover the websites linked to our website. Please be aware that the confidentiality of emails or other forms of electronic communication over the internet is not guaranteed and data protection conditions and operations on the data protection on the linked websites can change at any time. For this reason, it is advisable to keep yourself informed of changes to the legal requirements and company practice.

If you have questions about the processing of your personal data, you can contact the Data Protection Representative at K&P Computer directly, who is also happy to help you with information requests, complaints and suggestions.

You can contact the Data Protection Representative by e-mail at
datenschutz@kpc.de

or by letter to

K&P Computer Service- und Vertriebs-GmbH
Data Protection Representative
Berta-Cramer-Ring 10
65205 Wiesbaden