Privacy

Privacy

03/2020

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General Data Protection Declaration

Thank you for visiting our website and your interest in our company and our services.

The protection of your personal data during the processing during the entire business process is an important concern for us. The compliance with the German and European data protection regulations has highest priority at K&P Computer. Therefore we inform you on this page about the data we collect from you, what we need this data for and which user rights you have.

We are aware of how important the careful handling of your personal data is to you and would like to explain to you transparently if and when personal data is collected and processed. All data collection and data processing is for specific purposes. These may arise from technical necessity, contractual requirements, for reasons of marketing and optimisation of the website or explicit user requests. The legal basis is Art 6, para. 1 DSGVO: legitimate interest of the responsible body, pre-contractual and contractual measures. Your data will be deleted as soon as they are no longer required for the fulfilment of the purpose for which they were collected. Your data will also be deleted if storage is not permitted. Blocking takes the place of deletion if legal or actual obstacles, for example special storage obligations due to commercial and tax law requirements, prevent deletion.

Responsible body for data processing:

K&P Computer Service and Sales-GmbH, Berta-Cramer-Ring 10, D-65205 Wiesbaden

Processing of personal data

For technical reasons, certain data must be collected and stored when our website is accessed. We use this data for the purpose of technical administration of the website, to fulfil your wishes and requirements and for internal analysis and market research purposes.

Each of your accesses is stored in a log file with the following data:

– Name of the accessed page

– Date and time of retrieval

– data volume transferred

– Message whether the retrieval was successful

– IP address

– Operating system and operating system version

– Browser type and version

The data is stored in a secure operating environment on our own servers, which are not accessible to the public. Your personal data will be treated in strict confidence and evaluated exclusively for the purpose of optimising our Internet presence. All data will be deleted after 30 days at the latest.

All data that you send or download to www.kpc.de is transmitted via a secure https connection. On the other hand, since the confidentiality of the transmitted information during transmission cannot be guaranteed when contacting us by e-mail, we recommend that you send confidential information exclusively by letter.

Your personal data will not be passed on, sold or otherwise transferred to third parties unless this is necessary for the purpose of processing the contract or you have given your express consent.

On individual pages we require further personal data in order to provide our services or to be able to execute the contractual relationship concluded with you.

The following data is required for registration and login to our customer centre and extranet.

– Your service contract number (customer number)

– Salutation, first name, last name

– E-mail address

– Password

The data entered in the registration mask concerning service contract number, form of address, first name, surname are required to check the legitimacy and are deleted immediately afterwards.

The e-mail address and password entered in the registration mask are required to log on to the customer centre or the extranet and are stored in a secure operating environment on our own servers. If the access to the customer centre or the extranet is deleted, these access data are also deleted.

The provision of your personal data is absolutely necessary for registration and login to the Customer Center or the Extranet. If your personal data is not made available, no access authorization will be set up or existing access will be deleted.

The following data is required for event registration:

– Your service contract number (customer number)

– Salutation, last name

– Company / Organization

– E-mail address

– Phone number

All other information about your person and the company / organisation is voluntary.

The data is required for the organisation of the event (confirmation of participation, invitation, event information). Your data will be deleted as soon as they are no longer required for the purpose for which they were collected. If your personal data is not provided, registration and participation in the event will not be possible.

User rights

They have the right to data transferability, information, correction, deletion and restriction of the processing of their personal data as well as a right of appeal in accordance with Art. 77 DSGVO to a supervisory authority. There is no automatic decision making or profiling pursuant to Art. 22, para. 1 and 4 DPA. Your personal data will not be passed on, sold or otherwise transferred to third parties unless this is necessary for the purpose of processing the contract or you have given your express consent.

You can contradict the further processing of your personal data at any time by email to datenschutz@kpc.de or by letter to K&P Computer Service und Vertriebs-GmbH, Berta-Cramer-Ring 10, 65205 Wiesbaden, with effect for the future.

etracker

Our website uses etracker GmbH technology (www.etracker.com) to collect and store data for marketing and optimization purposes. This data is then transmitted in anonymized form to the etracker GmbH computer center in Hamburg. This data can be used to create anonymous user profiles under a pseudonym. The data collected using this technology does not involve the evaluation of IP addresses; instead, the data is combined using the pseudonym. This makes it impossible to assign a created user profile to a visitor of the website. This data collection and storage can be contradicted at any time with effect for the future.

Beyond this, no data will be passed on to third parties. The only exceptions to this are requests by authorised government bodies.

Cookies

Cookies are small text files that are stored locally on the system of the site visitor. On our freely accessible websites we use several cookies for technical functions and to optimize our website. See also the section Google AdWords.

When logging on to the customer portal or calling up the extranet, further cookies are used for the secure identification of users.

Data protection information on social plugins

On our pages plugins of the following social networks are integrated:

– Instagram & Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland

– XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany

– Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

– Youtube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA

– Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07,Ireland

– Linkedin Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

You can recognize the plugins by the respective logo of the social network.

When you click on the Facebook logo on our website, a direct connection between your browser and the Facebook server is established via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you are logged in to Facebook, Facebook can assign your visit to our pages to your account. If you are a Facebook member and do not want Facebook to collect data about you via our website and link it with your stored membership data, you must log out of Facebook before visiting our website. We would like to point out that we have no knowledge of the content of the transmitted data or its use. You can find further information in the Facebook privacy policy at https://www.facebook.com/about/privacy/.


Use of Google Analytics 

On our website we use the web analysis service Google Analytics of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The data processing serves the purpose of analysing this website and its visitors. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Your data may be transferred to the USA. For data transfers to the USA, an adequacy finding of the European Commission is in place. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of personal data relating to you on the basis of Art. 6 (1) f DSGVO at any time for reasons arising from your particular situation.

You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link [https://tools.google.com/dlpage/gaoptout?hl=de]. In order to prevent the collection by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You must opt-out on all systems and devices in order for this to be fully effective. Click here to set the opt-out cookie: Disable Google Analytics. 

For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/.

Google AdWords

This website uses Google AdWords. AdWords is an online program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

In the context of Google AdWords K&P Computer uses conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. This cookie expires after 30 days and is not used to personally identify the user. If you visit certain websites and the cookie hasn’t expired, Google and K&P computers can recognize that the user clicked the ad and was redirected to that website.

Each Google AdWords user receives a cookie with a different individual content. The cookies cannot be tracked through the websites of AdWords users. The information collected through conversion cookies is used to compile conversion statistics for AdWords users who have opted-in to conversion tracking. K&P Computer learns the total number of users who clicked on the ad placed by K&P Computer and were redirected to a website tagged with a conversion tracking tag. However, K&P Computer does not receive any information that can identify users personally. If you do not wish to participate in tracking, you may opt-out of this use by disabling the Google conversion tracking cookie on your internet browser. Your website visit will not be included in the conversion tracking statistics.

Conversion cookies are stored on the basis of Art. 6 para. 1 lit. f DSGVO (legitimate interest in the analysis of user behaviour in order to optimise the offer).

Further information on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations: https://www.google.de/policies/privacy/.

You can set your Internet browser to inform you when cookies are set and to allow cookies only in individual cases. If you disable cookies, the functionality of this website may be limited.

General information

This data protection declaration only applies to content on our servers and does not cover websites linked to our site. Please note that the confidentiality of e-mails or other electronic forms of communication on the Internet is not guaranteed and that data protection regulations and data protection practices on the linked websites may change on an ongoing basis. It is therefore advisable and necessary to inform yourself about changes in the legal regulations and the practice of the companies.

If you have questions, suggestions or criticism regarding the processing of your personal data, you can directly contact the data protection officer of K&P Computer, who is also available for information requests and complaints.

You can reach the data protection officer by e-mail to datenschutz@kpc.de

or by letter to

K&P Computer Service- und Vertriebs-GmbH, data protection officer, Berta-Cramer-Ring 10, 65205 Wiesbaden

Contact

Do you have any questions or need technical information? Please do not hesitate to contact us.

Helpdesk:
Headquarter:
E-Mail:

Please do not enter any confidential data in the contact form. Because the sender cannot be checked, K&P Computer does not accept orders for business transactions via this form. In these cases please contact K&P Computer by phone.

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