Managed Services
Managed Services
Relieve your business and create more freedom for your core operations! We assist in optimizing your IT infrastructure and related processes. Through our Managed Services, we can handle specific tasks or the complete operation of your IT infrastructure, allowing you to focus entirely on your core operations. This way, you gain valuable time and resources.
Your quality standards are our benchmark.
Contact our managed services experts!
Modular Managed Services offering
Are you looking for professional support with a high degree of flexibility and without complex contractual terms? With our modular system, you can select and combine the services that best suit your needs. Even with 24/7 on-call service if required.
Ready for smooth IT operations? Contact our managed services experts!
- Windows
- Linux
- IBMi
- AIX
- Exchange
- SQL
- Oracle
- Storage
- Tape
- VMware
- Hyper-V
- x86
- Citrix
- Horizon
- MDM
- Service Desk
- CheckMK
- PEC
- LAN
- WAN
- NAC
- Antivirus
- Firewall
- MDR
- Awareness training
- On premise
- Cloud
- Disaster recovery
- Software distribution
- License management
- M365
- Azure
FAQ
What are managed services?
Managed services are IT services in which an external provider takes over certain IT tasks or the entire IT operation for a company. The goal is to optimize the IT infrastructure and relieve the customer, allowing them to concentrate on their core operations.
What advantages do managed services offer?
- Time and resource savings: Companies can focus on their core operations.
- Flexibility: Customizable service level agreements (SLAs) and modular solutions.
- Cost control: Predictable expenses through flexible contract models.
- Expertise: Access to specialist knowledge and the latest technologies.
- 24/7 Support: Permanent availability and prompt issue resolution.
What services are covered by Managed Services?
- Data center management: From the analysis to the implementation of IT infrastructure.
- Workplace Management: Optimization of workplace IT, including
service desk and managed printing. - Cloud services: Secure and GDPR-compliant hosting in German data centers.
- IT security: Protection against cyber attacks and data loss.
- Backup and recovery: Reliable and cost-effective data backup strategies.
Why choose K&P for managed services?
K&P offers modular, flexible and transparent managed services that are individually tailored to the needs of your company. With decades of experience, ISO-certified data centers and 24/7 support, you are well protected and can place your IT needs in trustworthy hands with many years of experience.
What does Managed Operating System include?
Windows, Linux, IBMi, AIX: Administration and operation of these operating systems including updates, patches and security monitoring.
Which applications are covered by Managed Applications?
Exchange, SQL, Oracle: Management, monitoring and optimization of enterprise applications, including ensuring availability and performance.
What does Managed Infrastructure & Virtualization involve?
Storage, tape, VMware, Hyper-V, x86: Management and optimization of the IT infrastructure as well as virtualization technologies for better scalability and efficiency.
What does Managed Workplace & Endpoint include?
Citrix, Horizon, MDM, Service Desk: Management of workstations and endpoints, including virtualization and mobile device management as well as a central service desk for support.
What is Managed Monitoring & Reporting?
CheckMK, PEC: Monitoring and reporting for IT systems to prevent failures and optimize performance.
What does Managed Network & Security include?
LAN, WAN, NAC, antivirus, firewall, MDR, awareness training: management and protection of the network infrastructure including security solutions and training to raise employee awareness.
What does Managed Backup & Recovery include?
On-premise, cloud, disaster recovery: implementation and management of backup and recovery solutions to prevent data loss.
What is Managed Patch & Asset Management?
Software distribution, license management: Automated distribution of software and management of licenses to meet compliance requirements.
What services does Managed Cloud offer?
M365, Azure: Management of cloud services such as Microsoft 365 and Azure to ensure flexibility and scalability.
Your contact person
Pierre VotavaHead of Managed Services & Cloud Business
For every technical challenge, there is a clever solution - let us advise you and find the optimal way forward.
