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Storage maintenance for companies
Manufacturer-independent, flexible, efficient

Storage maintenance for companies

From classic storage systems to all-flash infrastructures – we ensure the operation and availability of business-critical storage solutions.

From malfunction to system maintenance

Reliable storage operation in everyday life

As an experienced IT service partner, K&P Computer has been supporting companies with the maintenance of complex storage environments for over 40 years – reliably, in a structured manner and independent of the manufacturer. Whether primary storage, backup systems or archive solutions: We ensure the smooth operation of your storage systems with clearly defined response times, qualified technician support and efficient spare parts logistics.

Our services range from acute fault diagnosis and replacement service to regular firmware maintenance, technical analysis and documentation. We design modular maintenance contracts – for maximum planning security and tailored support for your storage infrastructure.

Stable storage systems - even after EOL

Storage maintenance beyond the EOL

Even when manufacturer support has expired, many storage systems remain in productive use – whether for cost reasons, stable integrations or technical necessities. This is precisely where K&P Computer comes in: With extensive experience, our own spare parts logistics and technical expertise, we ensure the reliable continued operation of your storage environment.

Whether an acute incident or ongoing support – our services are geared towards maximum availability, economic sustainability and the specific requirements of companies, data centers and public institutions.

Spare parts & replacement service
Fault diagnosis & fault clearance
Response times according to SLA
Support for EOL systems
Structured, economical and precisely tailored to your infrastructure

Advantages of our storage maintenance

Manufacturer-independent support

Regardless of the manufacturer, we extend the service life of your systems – economically and risk-free.

Strategic service life extension

We help you to continue to operate storage systems beyond the EOL – without any loss of quality.

Transparent contract models

Modular maintenance contracts ensure maximum cost security and flexibility.

Central access to spare parts

With our own logistics and warehouse structures, we guarantee short distances – for greater operational reliability.

Experienced storage specialists

Our technical teams are very familiar with legacy, hybrid and high-availability architectures.

Planning security for data centers

Reliable response times and documented processes take the pressure off internal IT teams in the long term.

Reliable support

We support these storage manufacturers

Our maintenance solutions cover storage environments from a wide range of manufacturers – from classic storage architectures to virtualized, high-availability platforms. Whether primary storage, backup or archive system: we ensure the continued operation of business-critical infrastructure – efficiently, across manufacturers and with planning security.

We support storage systems from:
BDT, Dell EMC, Fujitsu, HPE, Hitachi, Huawei, IBM, NetApp, Oracle/Sun, Quantum, QNAP, StorageTek, Supermicro, Synology, Teradata, xFusion, among others.

We can also provide you with suitable maintenance solutions for rare, individual or discontinued systems – with spare parts supply, SLA-based service and comprehensive operational reliability.

We support you with the maintenance of your storage systems – regardless of the manufacturer, beyond the EOL and tailored precisely to your infrastructure.

Ensure availability, cost-effectiveness and planning security for your storage landscape.

We support you with the maintenance of your storage systems – regardless of the manufacturer, beyond the EOL and tailored precisely to your infrastructure.

Interesting facts about maintenance, EOL support and lifecycle strategies for storage solutions.

Frequently asked questions about storage maintenance

What is professional storage maintenance?

Storage maintenance includes all measures to ensure the availability and operational reliability of storage solutions – such as fault diagnosis, replacement service, provision of spare parts or firmware maintenance.

Which storage technologies can be maintained?

Primary storage, backup systems and archive solutions are maintained – both classic, virtualized and modern all-flash or hybrid systems.

Are virtualized or hyperconverged storage platforms also supported?

Yes, complex, virtualized or HCI-based storage environments also fall within the scope of services – with technical analysis, SLA-based support and remote/on-site service.

How long is maintenance possible beyond the EOL?

Maintenance can be continued even years after the end of manufacturer support – depending on the availability of spare parts and system requirements.

For which manufacturers is storage maintenance offered?

Supported systems include those from Dell EMC, Fujitsu, HPE, IBM, Huawei, NetApp, Sun/Oracle, Supermicro and many more.

How do I get started with maintenance by K&P Computer?

After an individual analysis of the system landscape, a customized maintenance contract is drawn up – tailored to the infrastructure, SLAs and desired services.

Is a combination with server or network maintenance possible?

Yes, comprehensive maintenance packages for several infrastructure components (e.g. server, storage and network) are possible and often particularly economical.

What are the advantages of manufacturer-independent storage maintenance?

Predictable response times, longer hardware lifetimes, investment protection – regardless of the official life cycle or manufacturer commitment.

Rainer Waiblinger

Your contact person

Rainer Waiblinger

CTO

There is a clever solution for every technical challenge - let us advise you and find the optimum solution.

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