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Server maintenance for companies
Planned maintenance, rapid assistance in the event of a fault and longer system runtimes – K&P Computer supports you in the cost-effective maintenance of your server infrastructure.
Your benefits from professional server maintenance
Customized maintenance solutions give you planning security, technical reliability and full control over your operating costs.
Individual maintenance concepts
Customized support for your systems – with SLAs that match your operations and IT strategy.
Remote & on-site service throughout Germany
Our technicians are flexible in their deployment – for smooth processes and rapid assistance throughout Germany.
Fast response times & availability of spare parts
Thanks to our own logistics and extensive stock, we respond reliably – even in the event of critical failures.
Modular contract structure
Our maintenance contracts are scalable, transparent and tailored to your IT landscape – with no hidden costs.
Manufacturer-neutral support
We maintain your servers across all platforms – regardless of model, generation or system status. So you remain flexible and independent.
Extended system runtimes
We also look after your servers after EOL – for stable processes, lower investment costs and maximum service life.
Multi-vendor server maintenance
Our maintenance solutions are vendor-neutral, future-proof and tailored to your existing infrastructure – regardless of platform, generation or system status. We take care of preventive measures, spare parts supply and technical support in the event of a fault – for classic servers as well as for hyper-converged or virtualized environments.
K&P supports servers from Cisco, Dell EMC, Fujitsu, HPE, Huawei, IBM, Lenovo, Nutanix, Sun/Oracle, Supermicro and xFusion – even if systems have already been discontinued by the manufacturer. In this way, we ensure operational continuity, system availability and investment protection – reliably and economically.
Typical services:
- Fault diagnosis & troubleshooting by our own technicians
- Remote and on-site service throughout Germany
- Replacement service & provision of spare parts
- SLA-based maintenance contracts
- Maintenance beyond the EOL/EOSL
Then talk to us about a customized maintenance solution – manufacturer-independent, economical and tailored to your IT landscape.
Then talk to us about a customized maintenance solution – manufacturer-independent, economical and tailored to your IT landscape.
Frequently asked questions about server maintenance
What is server maintenance in IT?
Server maintenance refers to all technical and organizational measures to ensure the long-term availability, security and performance of server systems – including fault diagnosis, firmware maintenance, spare parts supply and regular checks.
Why is regular server maintenance so important?
Servers form the backbone of modern IT infrastructures. Structured maintenance minimizes downtimes, extends system service life and ensures cost-effective operation – even beyond the official manufacturer support.
What is the difference between server maintenance by K&P and a manufacturer's service?
K&P offers manufacturer-independent maintenance with its own technicians, modular SLAs and access to a central spare parts warehouse – regardless of the lifecycle status of the system. This gives you planning security and long-term operational continuity.
Which server platforms can be integrated into the maintenance?
We support a wide range of platforms – including classic x86 servers, blade servers, hyperconverged systems and virtualized environments. Older or discontinued systems can also be seamlessly integrated.
How does the collaboration with K&P actually work?
After taking stock and coordinating your requirements, we develop a suitable maintenance concept. Depending on the SLA, our technicians will support you remotely or on site – quickly, reliably and documented.
What happens in the event of a fault?
In the event of a malfunction, the agreed service levels apply: our technicians analyze the problem remotely or on site, replace components if necessary and ensure that operations are restored quickly.
Do all servers have to be managed centrally?
No – we support both central data centers and distributed server structures, for example in branch offices or edge environments. Maintenance concepts can be flexibly adapted to your infrastructure.
How long can servers be reasonably operated beyond the manufacturer's support?
This depends on the system type, the availability of spare parts and usage. With structured maintenance, many systems can be operated economically well beyond the official EOL – with consistent availability and security.
Your contact person
Rainer WaiblingerCTO
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