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NVIDIA support for GPU and AI systems
Powerful, specialized, reliable

NVIDIA support for GPU and AI systems

K&P Computer offers technical support and maintenance for NVIDIA-based GPU infrastructures – from individual computing nodes to complete AI data centers. We also ensure the operation, availability and investment of discontinued components.

Professional service for AI-optimized hardware

Maintenance for NVIDIA GPU systems - even after EOL

Whether NVIDIA H100, A100, DGX systems or modular GPU nodes: Many of these components remain technically relevant even after the official end of support. K&P Computer supports companies in the reliable continued operation of their NVIDIA infrastructure – regardless of the manufacturer status.

Our services include targeted fault diagnosis, the replacement of defective GPUs or components, firmware maintenance and the technical documentation of all measures. Thanks to coordinated SLA models with a higher service level than the manufacturer, high spare parts availability and decades of experience in hardware support, we ensure the stable and economical operation of your GPU systems – even with performance-critical workloads.

K&P Computer supports a variety of NVIDIA-based platforms – including:

  • DGX: High-performance platforms for the development and use of complex AI models
  • HGX: Basis for AI and HPC supercomputers
  • IGX: Edge systems with a focus on real-time and functional safety
  • MGX: Modular platform for flexible, accelerated computing
  • OVX: Infrastructure for digital twins and compute-intensive AI workloads
  • Grace CPU: Architecture for integrated data processing and AI acceleration
Maintenance for complex high-density environments

Technical support for AI infrastructures

Modern AI data centers place special demands on maintenance and operation: GPU clusters work under continuous load, generate enormous thermal stress and require stable high-speed networks and high-performance storage systems.
K&P Computer provides comprehensive support for these systems – from hardware maintenance and monitoring to infrastructure components such as pumps, cables and heat exchangers. Through consistent maintenance, predictive fault analysis and targeted optimization, we ensure the performance of your environment and significantly reduce operational risks. We also include cooling, power supply and network components in our service packages.

Technical support for AI infrastructures
Plannable, competent, future-proof

Your benefits from NVIDIA support with K&P Computer

SLA service above manufacturer level

Our support offers individually tailored SLA models with higher availability, short response times and defined recovery targets – tailored to your GPU infrastructure. Compared to the manufacturer’s standard services, you benefit from measurable performance, greater planning reliability and significantly shorter downtimes – whether in AI clusters, computing nodes or specialized GPU systems.

Experience with GPU infrastructures

Our engineers have extensive experience in working with NVIDIA servers, GPU clusters and high-density configurations – even in mission-critical data centers. We know the specific requirements of AI workloads, simulation units and deep learning systems. This expertise flows into every maintenance measure and ensures the stable operation of your GPU platform – regardless of the age or complexity of the systems.

Availability of critical components

Our own spare parts logistics keeps central GPU components as well as special designs and older models in stock – even for discontinued series or special formats. Thanks to established supply chains, forward-looking stockpiling and fast access options, we significantly minimize downtimes. This means that your infrastructure remains operational at all times – regardless of manufacturer availability.

Investment protection despite a short lifecycle

GPU systems are subject to rapid innovation cycles – our maintenance concepts compensate for this. Through long-term support, predictable component service and preventive measures, we noticeably extend the service life of your NVIDIA infrastructure. This not only reduces the TCO, but also creates stability and reliability – even across several generations of technology.

Transparent service packages

Our support contracts are clearly structured – with clearly defined services, response times and terms. All content is clearly documented so that you always have a complete overview. This gives you predictable maintenance without hidden clauses, additional costs or unclear responsibilities.

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Plannable, competent, future-proof

Comprehensive infrastructure support

Our service goes beyond pure GPU maintenance: we also look after peripheral infrastructures such as cooling circuits, power supply, network interfaces and monitoring systems. All maintenance measures are coordinated and documented – for maximum operational reliability of your data center and minimal downtime risks.

Do you operate NVIDIA-based GPU systems or an AI data center? Talk to us about a suitable maintenance solution – efficient, proactive and tailored to your environment.

Lifecycle management for NVIDIA systems

Do you operate NVIDIA-based GPU systems or an AI data center? Talk to us about a suitable maintenance solution – efficient, proactive and tailored to your environment.

Plannable, competent, future-proof

Your benefits from NVIDIA support with K&P Computer

The product cycle of modern GPUs is short – many systems lose manufacturer support after just two to three years. Without suitable maintenance concepts, there is a risk of premature loss of value and failure.
K&P Computer helps companies to plan for this change: through structured firmware maintenance, upgrade strategies, spare parts availability and documented maintenance measures. This ensures that your infrastructure remains stable, operational and economically viable even as technology advances.

Rainer Waiblinger

Your contact person

Rainer Waiblinger

CTO

There is a clever solution for every technical challenge - let us advise you and find the optimum solution.

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