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Nutanix Server Support - Maintenance & Continued Operation
K&P Computer offers customized maintenance solutions for Nutanix server platforms – with SLA-controlled service, manufacturer-independent spare parts logistics and in-depth expertise in the field of hyperconverged infrastructures. We also ensure operation, availability and planning security in your IT landscape for EOL systems.
Support for Nutanix infrastructures - reliable even after EOL
Nutanix is one of the leading providers in the field of hyperconverged infrastructure (HCI) – an architecture that combines servers, storage and virtualization in one system. Although these systems reduce operational complexity, they also place high demands on maintenance and availability – especially when the official manufacturer support expires.
K&P Computer offers proactive support throughout the entire life cycle: we take care of diagnostics at component level, analyze system-critical sources of error and replace defective components – with access to original and compatible spare parts. We also take care of firmware maintenance, configuration checks and traceable documentation of all measures to ensure the long-term stability of your HCI platform.
Your benefits from Nutanix support with K&P Computer
SLA models above manufacturer standard
In many cases, our service agreements exceed the manufacturer’s standard offers – in terms of availability, response time and scope of services. We offer individual SLA models that are precisely tailored to your Nutanix environment. In this way, we not only ensure fast troubleshooting, but also long-term operational reliability and planning security.
Practical HCI experience
Our technicians have in-depth expertise in the maintenance and error analysis of Nutanix-based hyperconverged infrastructures. Whether native Nutanix platforms or OEM variants such as Dell XC, Lenovo HX or Supermicro – we know the special features of the respective architectures. This enables us to guarantee efficient support even for complex clusters and evolved system landscapes.
Central spare parts logistics
We maintain our own warehouses for critical components of your Nutanix infrastructure – regardless of the manufacturer. In this way, we ensure that defective components can be replaced quickly without having to rely on external supply chains. This reduces downtimes and significantly increases the operational reliability of your HCI systems.
EOL strategies with foresight
Even after the official end of support by the manufacturer, your Nutanix environment remains operational with us in the long term. We develop structured maintenance concepts for EOL/EOSL systems, ensure the availability of spare parts and document all measures in a traceable manner. In this way, you minimize risks and create planning security beyond the product life cycle.
Transparent maintenance packages
Our service contracts are clearly structured, can be flexibly combined and are tailored to your IT environment. All services, terms and response times are clearly defined – without hidden clauses or unexpected additional costs. This allows you to maintain an overview at all times and plan budgets reliably.
Holistic support
Our services go beyond traditional troubleshooting: we combine preventive maintenance, structured firmware maintenance, detailed error analyses and seamless logging. In this way, we ensure that your Nutanix system landscape remains stable, efficient and future-proof in the long term – even with growing requirements or hybrid IT structures.
Talk to us about a suitable maintenance concept – efficient, plannable and individually tailored.
Talk to us about a suitable maintenance concept – efficient, plannable and individually tailored.
Technical support for NX systems & OEM platforms
Economical continued operation & lifecycle strategies
Nutanix systems are used in many companies in different variants – from proprietary NX-Series appliances to OEM platforms from large manufacturers such as Dell, Lenovo or Supermicro. Especially in mature environments, mixed operations are common, in which several generations of systems coexist – with different service requirements.
K&P Computer supports you in the holistic support of these heterogeneous HCI environments. We ensure the supply of suitable spare parts, even for models that are no longer supported, carry out regular system analyses and offer SLA-based maintenance concepts that are geared towards your actual operations. Whether virtualized workloads, file services or VDI environments – our technicians know the challenges of productive Nutanix systems from practical experience.
Your contact person
Rainer WaiblingerCTO
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