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Network maintenance for companies
Reliable networks, long-term support

Network maintenance for companies

From the core switch to the edge – K&P Computer ensures smooth processes in your network infrastructure. Manufacturer-neutral, economical and with predictable response times.

Ensuring structured support

Structured maintenance for modern networks

Reliable networks are the backbone of any IT infrastructure. As an experienced IT service provider, K&P Computer supports companies in the maintenance of business-critical network components – flexibly, transparently and independently of the manufacturer.

Our services include fault management, replacement service, firmware maintenance, documentation and advice on lifecycle, security and performance. We offer individual service level agreements for classic switching and routing components, WLAN infrastructures and virtualized or SDN-based architectures.

Stability despite EOL status

Network maintenance beyond the lifecycle

Many companies still rely on tried-and-tested network components, even if they have long since been discontinued by the manufacturer. Especially in such mixed infrastructures – with old switches, routers or wireless solutions – an experienced maintenance partner is crucial in order to minimize failure risks and maintain operational reliability in the long term.

K&P Computer supports you with a manufacturer-neutral maintenance solution that is specifically tailored to the requirements of older network systems. Our services range from technical error analysis and firmware maintenance to defined spare parts supply and SLA-controlled fault clearance.

Typical services of our network maintenance:

Replacement service & spare parts - provided via our own logistics
Firmware maintenance & configuration help - safety-relevant & documented
EOL support - cost-effective maintenance beyond the end of the product life cycle
Error analysis & remote support - also on site if required
Added value for operations and planning

Advantages of individual network maintenance

Manufacturer-independent support

Our maintenance works independently of manufacturer contracts or system generations – ideal for heterogeneous network landscapes.

Fast response times

Defined SLAs and our own technicians enable predictable, rapid assistance in the event of faults – remotely or directly on site.

Spare parts from our own logistics

With access to central storage locations, we ensure that defective components can be replaced quickly.

Extended system utilization

We ensure the operation of even discontinued network components – economically and without any loss of functionality.

Focus on security & performance

Firmware maintenance, documentation and configuration checks keep your infrastructure up to date in terms of technology and security.

Scalable & future-proof

Our maintenance contracts grow with your infrastructure – from individual components to complex, virtualized environments.

Multi-vendor network maintenance

Supported manufacturers & network technologies

Our network maintenance covers a large number of established providers in the enterprise environment – from classic LANs to modern SDN or wireless infrastructures.

K&P supports network components from the following manufacturers, among others:

ADVA, Arista, Avaya, Brocade, Check Point, Ciena, Cisco, Dell EMC, Enterasys, Extreme Networks, F5, Fortinet, HPE, IBM, Juniper, Palo Alto, Riverbed, Sophos, SonicWall, Ubiquiti

Even with discontinued systems or specialized OEM platforms, we ensure know-how, spare parts and seamless support – manufacturer-neutral and future-proof.

These include, among others:

  • Switches & routers from core, distribution or access layers
  • Wireless solutions such as controllers, access points and mesh systems
  • SAN & Fibre Channel switches
  • Cloud & SDN technologies
  • Edge and branch infrastructures

Talk to us about a manufacturer-independent maintenance solution – with clear response times, spare parts supply and technical support beyond the lifecycle.

Reliable support for stable networks.

Talk to us about a manufacturer-independent maintenance solution – with clear response times, spare parts supply and technical support beyond the lifecycle.

Briefly explained: Services, process & focus areas

Frequently asked questions about network maintenance

What is typically included in network maintenance?

Network maintenance includes fault diagnosis, configuration support, replacement service, firmware maintenance and documentation – remotely or on site.

Is maintenance also possible after the end of manufacturer support?

Yes, even discontinued network components continue to be supported – with access to spare parts, technical expertise and SLA-controlled support.

What distinguishes network maintenance from traditional IT support?

Network maintenance is proactive: It includes regular checks, firmware maintenance, configuration checks and documented measures – not just reactive troubleshooting.

Can network monitoring be integrated into the service?

Monitoring services are available as an option – for example for performance monitoring, early fault detection or support in network management.

Can virtualized or SDN-based networks also be maintained?

Yes, both classic and software-defined network architectures (SDN) are part of the maintenance.

How does the collaboration with K&P work?

Following a needs analysis, a suitable maintenance concept is created – modular, scalable and tailored to the existing infrastructure.

What are the advantages of an individual network maintenance contract?

An individual contract ensures clear SLAs, cost transparency, fixed response times and technical reliability throughout the entire lifecycle.

Rainer Waiblinger

Your contact person

Rainer Waiblinger

CTO

There is a clever solution for every technical challenge - let us advise you and find the optimum solution.

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