+49 6122 7071-0 info@kpc.de https://kundencenter.kpc.de/
Maintenance of tape libraries
Long-term data backup, professionally managed

Maintenance of tape libraries

Despite growing cloud alternatives, tape technologies continue to play a central role in the audit-proof archiving of large volumes of data. Whether as a long-term archive, backup medium or part of a hybrid backup strategy – K&P Computer ensures the stable operation of your tape library infrastructure.

Stable operation for sensitive data

Professional maintenance for tape library systems

With 40 years of experience, K&P Computer supports companies, authorities and data centers in the maintenance of complex tape environments – reliably, manufacturer-independently and designed for maximum availability. Our services range from technical fault diagnosis and troubleshooting to the supply of spare parts via our own logistics.

We provide firmware maintenance, drive testing and support for all components that are crucial for the smooth operation of your backup and archiving infrastructure – whether for backups, long-term archiving or legal retention obligations.

Even if the manufacturer has long since discontinued official support, we ensure that your systems continue to operate economically – with clearly defined SLAs and individual maintenance beyond the EOL.

Operational safety, compliance & investment protection

Advantages of professional tape maintenance

Strategic service life extension

EOL support, lifecycle consulting and transparent maintenance costs ensure that systems remain economically viable.

Reliable spare parts supply

Long-term access to tested spare parts – even for discontinued systems or rare models.

Minimization of downtimes

Preventive maintenance and rapid response in the event of a fault ensure the smooth operation of your backup infrastructure.

Regular drive check

Mechanical components are checked, calibrated and replaced if necessary – for maximum operational reliability.

Compliance-compliant archiving

Our maintenance ensures that archived data is accessible at all times and backed up in compliance with the law.

Cross-manufacturer support

Support for heterogeneous tape environments – regardless of model, generation or provider.

Ensuring long-term investment protection and legal certainty

Operate tape systems economically & compliantly

Avoid cost traps – continue to use tape efficiently

Tape systems are considered durable, but require a lot of maintenance. If you detect defective drives or outdated components too late, you risk not only data loss but also unplanned investments. With regular maintenance, your tape libraries remain functional, calculable in operation and independent of short-term procurement cycles. We help you to make optimum use of existing resources – for years to come.

Security & compliance for long-term archiving

Tape is still one of the most secure media for audit-proof archiving – provided that the systems function reliably. Smooth access to archive data is crucial, especially when it comes to legal retention periods or audit requirements. Our maintenance ensures that your tape infrastructure meets the requirements for data protection, compliance and ISO-certified security – even in conjunction with hybrid backup strategies.

We help you to continue operating your existing tape infrastructure reliably – economically, predictably and independently of the manufacturer. Let’s work together to find the right solution for your environment.

Ensure long-term availability - instead of costly replacement

We help you to continue operating your existing tape infrastructure reliably – economically, predictably and independently of the manufacturer. Let’s work together to find the right solution for your environment.

Knowing what matters - from compatibility to lifecycle

Frequently asked questions about tape library maintenance

What exactly is covered by tape library maintenance?

Our services include diagnostics, drive testing, replacement of defective components, firmware maintenance and the provision of compatible spare parts – even for older systems.

Which tape systems can be serviced by K&P?

K&P supports a wide range of tape libraries – from compact autoloaders to complex archive solutions. Even older or discontinued models remain serviceable thanks to spare parts and expertise.

How does maintenance work for tape libraries without active manufacturer support (EOL/EOSL)?

K&P also offers maintenance after the product has been discontinued – with guaranteed spare parts, technical experience and reliable lifecycle support.

Does maintenance also make sense for hybrid backup strategies?

Yes – many companies combine tape, disk and cloud. Tape libraries remain an important component for long-term archiving and compliance.

What advantages does the service offer compared to manufacturer maintenance?

K&P offers flexible contract models, faster response times and manufacturer-independent support – especially for systems that have already been discontinued by the manufacturer.

How is it ensured that archived data remains accessible in the long term?

Regular drive checks, firmware maintenance and technical support ensure that tape systems remain reliably readable and functional for years to come.

Rainer Waiblinger

Your contact person

Rainer Waiblinger

CTO

There is a clever solution for every technical challenge - let us advise you and find the optimum solution.

Nach oben scrollen