Lenovo support for servers, storage & infrastructure

As an experienced IT service provider owned by its founders, K&P Computer has been supporting companies with manufacturer-independent IT services for 40 years. Our Lenovo support is aimed specifically at business customers with professional IT structures – from small and medium-sized enterprises (SMEs) to large corporations and public institutions.

As a service provider, we support Lenovo systems during operation, in the event of faults or via defined maintenance contracts – including servers, storage, tape and SAN infrastructure. Whether ThinkServer, Flex Systems or System x: We support both current and discontinued models with reliable technology, fast response times and access to our central spare parts warehouse. The System x product line was gradually discontinued from 2016 and replaced by the ThinkSystem series – many of these systems are still in use and require maintenance.

Our Lenovo server support services cover all the requirements of modern IT infrastructures: From fault diagnosis and troubleshooting to long-term system operation, our experienced technicians are at your side throughout Germany – both remotely and directly on site.

Thanks to our access to original and compatible spare parts, we can also reliably maintain discontinued Lenovo servers. With individually agreed maintenance contracts and clearly defined SLAs, we offer you planning security, short response times and efficient operational management.

We support both traditional data center environments and hybrid infrastructures – and specifically extend the service life of your systems beyond the official end-of-life (EOL).

We support the following Lenovo server platforms:

• Flex Systems
• ThinkServer
• System x (phased out from 2016 and replaced by the ThinkSystem series)

High-performance storage systems form the basis for responsive and scalable IT infrastructures. K&P Computer supports companies with professional Lenovo storage support – from troubleshooting to long-term support during operation.
Our service covers classic and modern Lenovo storage solutions, such as the ThinkSystem DE and DM Series, which are used in many companies as block or unified storage. Whether all-flash, hybrid systems or virtualized storage environments: We provide configuration support, firmware maintenance and spare parts supply – even beyond the official end of product life. With individual maintenance contracts, coordinated SLAs and experienced technicians, we ensure the long-term availability of your Lenovo storage solutions – flexibly, efficiently and with maximum planning security.

For many companies, tape is still an indispensable part of their backup and archiving strategy – especially when it comes to regulatory requirements or large volumes of data. K&P Computer offers comprehensive Lenovo tape support so that your backup solutions can be operated reliably and economically.
Whether compact autoloaders or complex tape libraries such as the Lenovo TS and TL series: We take care of maintenance, drive replacement, spare parts supply and system testing – even for older models or devices that have already been discontinued. Our manufacturer-independent service and flexible contract models ensure the stable operation of your tape infrastructure – without any nasty surprises at the end of the lifecycle.

Lenovo SAN switches ensure fast, reliable access to central storage – especially in virtualized or high-availability environments. K&P also ensures availability and predictable IT costs for discontinued models.

As a manufacturer-neutral service partner, K&P supports the maintenance of these components:

Lenovo ThinkServer systems are still widely used in medium-sized and decentralized IT environments – especially where stability and longevity are required. However, many of these systems are no longer supported by the manufacturer.

With our Lenovo ThinkServer Support you remain independent and future-proof:

• Maintenance and spare parts supply beyond the manufacturer’s warranty period
• SLA-compliant response times – available 24/7
• Support for generations such as TS140, TS430, RD650 and many more.
• Preventive measures to avoid failure
• Flexible contracts tailored to your IT strategy