+49 6122 7071-0 info@kpc.de https://kundencenter.kpc.de/
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Around the clock Availability

Ticket management & spare parts

24/7 At your service

Ticket management

Our service organization has been in operation since 1985, distinguished by years of experience and well-established processes. One call or email is all it takes for our IT experts to be on-site in no time, equipped with the necessary replacement parts. An international call center in Wiesbaden and manufacturer-certified IT specialists are available to you 24/7. Validated workflows with defined interfaces, constant management availability, and collaboration with trusted partners create a reliable safety net for you.

Bester IT-Dienstleister 2024

We solve your problem quickly and efficiently

Ticketing process

Ablauf Ticketing
Our service for you
Enjoy the benefits
  • Automated escalation routines
  • Qualified callback usually within 15 minutes of reporting a fault
  • Central ticket information system
  • Ticket tracking and feedback option via CustomerCenter

With the K&P Customer Center, we offer you a straightforward handling of ticketing processes to resolve your concerns quickly and efficiently.

To the Customer Center

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K&P Logistics Services

24/7 spare parts service

We have 25 warehouse locations across Germany. With approximately 17,000 items in our main warehouse in Wiesbaden, we ensure optimal availability and a quick response time at your location. We guarantee timely, nationwide, and international delivery of your spare parts.

Thanks to our 24/7 logistics readiness, you can rely on our prompt and competent assistance at any time of the day or night, even in emergencies.

These customers trust in our service
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Our team is here to assist you.
Please feel free to contact us.
Rainer Waiblinger, CTO

Your contact person

Rainer Waiblinger

CTO

Trust in our reliable and fast IT service.

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