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IBM support for server, storage & network systems
Long-term. Stable. Reliable.

IBM support for server, storage & network systems

K&P Computer offers technical support and maintenance for numerous IBM systems – from System x to FlashSystem to zSeries. We also ensure availability, stability and predictable operating conditions for EOL or EOSL components – with SLA-controlled service concepts, our own spare parts logistics and over 40 years of experience.

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Keeping IBM systems in operation in the long term

Technical support for IBM infrastructures

IBM platforms have been in productive use in many companies for years – often as central components for critical applications, data processing or archiving. However, with the end of manufacturer support, many IT departments are faced with the challenge of ensuring continued stability, security and support.

K&P Computer supports the continued operation of your IBM systems with tried-and-tested maintenance, clearly defined SLAs and documented technical support. Whether servers, storage or network components – we ensure full operational capability even after EOL/EOSL and create planning security for your infrastructure.

Availability for proven platforms

IBM server maintenance

Many IBM server platforms are in long-term use – from classic System x installations to modular Flex and PureFlex systems. BladeCenter environments are also often part of mature data center landscapes. However, once support from the manufacturer has ended, there is often uncertainty regarding operation and the availability of spare parts.

K&P Computer takes over the complete maintenance of your IBM server landscape – with technical fault diagnosis, replacement services, firmware maintenance and SLA-based response times. With our own spare parts logistics, technical documentation and trained teams of technicians, we ensure the stable continued operation of your IBM servers – economically, reliably and independently of the official support status.

Plannable, experienced, flexible

Your benefits from IBM support with K&P Computer

Individual SLA models

Service level, response times and scope of services are tailored to your infrastructure.

Many years of IBM experience

Our experts have been supporting IBM systems for many years – including legacy platforms and EOL models.

Own spare parts logistics

Fast supply via central warehouses – for servers, storage and network components.

Maintenance beyond the lifecycle

Continued operation even with discontinued IBM systems – with predictable availability.

Clear, transparent service contracts

All benefits and terms are documented – with no hidden clauses or additional costs.

Cross-platform support

Servers, storage, network – we look after your entire IBM infrastructure from a single source.

Support for AS/400, RS/6000, Power & zSystems

IBM Power Systems & Mainframes - IBM i, System p & zSeries

Legacy architectures such as AS/400 (IBM i / System i), System p (RS/6000) or zSeries platforms are still in use – especially in regulated industries or for mission-critical workloads. These systems require a deep understanding of the platform and a dedicated maintenance strategy.

K&P Computer offers exactly this support: with documented service processes, technical support, spare parts availability and coordinated SLA models – ideal for the continued operation of classic IBM platforms. Detailed information on the maintenance of IBM AS/400 systems can be found on our AS/400 page.

IBM Power Systems & Mainframes - IBM i, System p & zSeries
Reliable operation for your data platform

IBM Storage Support

IBM storage systems are an integral part of many infrastructures: whether as high-performance flash platforms such as FlashSystem V9000, as the classic DS8000 series or as tape libraries for archiving and backup. However, especially after EOL, many of these systems lose access to official support or firmware updates.

K&P Computer ensures the long-term operation of your IBM storage environment – with precise fault diagnosis, firmware maintenance, spare parts supply and technical documentation. We support systems from the DS, ESS and SVC series as well as PureData, XIV, N Series or Storwize. Tape libraries from the TS series are also professionally maintained by our technical teams – with defined SLAs and complete transparency.

Talk to us about a suitable maintenance solution – efficient, structured and available in the long term.

Do you rely on IBM systems in your server, storage or network infrastructure?

Talk to us about a suitable maintenance solution – efficient, structured and available in the long term.

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Support for IBM network technology

Maintenance for IBM Storage & Server Networking

The network components within IBM architectures also require stable maintenance – especially in heterogeneous system environments with high loads or in Fibre Channel-based SAN structures. IBM network technology in the storage or server area is often an integral part of complex platforms.

K&P Computer takes care of your IBM networking infrastructure – with structured incident management, definable SLA levels and technical support over the entire operating period. This means that even older network components can continue to be used productively and securely.

Rainer Waiblinger

Your contact person

Rainer Waiblinger

CTO

+49 6122 7071-341
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