Support for Hitachi Qualstar Tape Libraries

K&P Computer offers specialized support for tape libraries of the Hitachi Qualstar RLS, XLS and TLS series – independent of manufacturer support. Whether classic archiving or long-term data backup: We secure your systems with SLA-controlled maintenance, technical expertise and our own spare parts logistics.

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Reliable operation beyond the life cycle

Long-term maintenance for Qualstar tape systems

Hitachi Qualstar tape libraries such as RLS, XLS or TLS are often in productive use for many years – for example as the backbone for backup or archiving concepts in sensitive IT environments. After the official end of support, however, there are often uncertainties regarding the availability of spare parts, firmware maintenance and system stability.

In such cases, K&P Computer provides full technical support: we analyze error patterns, organize the replacement of defective components and fully document every measure. Our goal: maximum data security, minimum downtime – regardless of the series status and without dependence on the OEM.

Experienced, flexible, structured

Your benefits from Qualstar Support with K&P Computer

Service beyond manufacturer standards

Customized SLAs ensure availability and performance – even for EOL/EOSL systems.

Many years of experience with tape libraries

Our technicians know Qualstar tape systems in detail – from RLS to TLS.

Availability of important spare parts

Our own logistics centers guarantee fast supply and short recovery times.

Complete maintenance documentation

Every procedure is documented – for compliance, safety and traceability.

Transparent service contracts

Clearly defined services, terms and response times – with no hidden costs.

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Plannable, competent, future-proof

Economical continued operation of existing systems

No premature hardware replacement necessary – we keep your infrastructure stable and operational.

Manufacturer-independent, structured, reliable

Maintenance for Qualstar tape libraries of the RLS, XLS and TLS series

Whether compact RLS units for smaller backup structures, modular XLS systems for growing data volumes or high-performance TLS libraries for high-availability scenarios – each Qualstar series has its own requirements in terms of maintenance, spare parts supply and system care. At K&P Computer, we know these differences in detail.

We offer defined SLA models with short response times and provide access to a central spare parts warehouse that also keeps rare components available. Our specialists have in-depth knowledge of system architecture, firmware structure and the manufacturer-specific challenges of Qualstar systems. We also ensure stability and data security for rare configurations or mixed environments.

We offer you a suitable support solution – independent of the manufacturer, but precisely tailored to your environment.

Do you operate tape libraries from the RLS, XLS or TLS series?

We offer you a suitable support solution – independent of the manufacturer, but precisely tailored to your environment.

Contact

Your contact person

Rainer Waiblinger

CTO

+49 6122 7071-341

waiblinger@kpc.de

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