Fault management

What is fault management?
Fault management is a process for detecting, analyzing and rectifying faults within IT and hardware infrastructures. It includes monitoring, classifying faults and coordinating repair measures.

Areas of application and benefits
Fault Management is used in data centers, network operations and managed service environments to identify faults at an early stage and minimize downtimes. Structured processes allow causes to be narrowed down more quickly and rectified sustainably. The added value lies in higher system availability, more efficient support processes and improved service quality. Inadequate fault management increases the risk of recurring faults.