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Cisco support for networks and servers
From Catalyst to UCS – K&P offers customized Cisco support for networks and servers, including spare parts logistics, SLA service and manufacturer-independent maintenance.
Cisco Network & Server Support
Our Cisco experts look after your infrastructure at all levels – whether core, distribution or access. We provide fault analysis, configuration support, replacement of defective components and preventive maintenance.
Supported Cisco network technologies:
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With our Cisco network maintenance, we ensure the availability of your systems – predictable, scalable and tailored to your internal IT resources.
Do you operate Cisco server solutions such as HyperFlex or UCS? We ensure permanent system availability and smooth processes – from spare parts supply to technical support on site or remotely.
Supported Cisco server solutions:
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Our Cisco hardware support covers all phases of the product lifecycle – including Cisco lifecycle management, firmware maintenance and SLA-controlled incident handling.
Cisco Meraki Support
Cisco Meraki offers cloud-based network solutions that have been specially developed for simple administration, high security and scalability across locations. At K&P Computer, we offer professional Cisco Meraki support – from implementation and configuration to ongoing operation – so that companies can utilize the full potential of this platform.
Our Meraki Support services:
- Support in setting up and managing Meraki dashboards
- Configuration and monitoring of access points, switches, firewalls and SD-WAN
- Error analysis and performance optimization
- Support for firmware updates and security guidelines
- Individual support contracts for your Meraki environment
As an experienced Cisco support service provider, we know the special requirements of cloud-based networks and offer you rapid assistance from certified technicians – both remotely and on-site.
Whether you are a medium-sized company or a branch network: with our Cisco Meraki support, you can ensure that your network infrastructure remains stable, secure and future-proof.
Advantages of an individual Cisco service contract
Regardless of whether you operate a homogeneous Cisco environment or a heterogeneous infrastructure – we offer the right IT maintenance contract for Cisco systems. As a service provider, K&P Computer reliably supports companies in the operation, maintenance and further development of their Cisco infrastructure – flexibly, economically and even after the end of official manufacturer support.
24/7 Cisco support from experienced specialists
Remote and on-site service worldwide
Fast access to spare parts via our own logistics
Plannable support for your Cisco hardware
Individual contract design to suit your requirements
Comprehensive support for network and server components from a single source
You can rely on 40 years of experience in professional IT support for companies – and on Cisco expertise when it comes to supporting your network or server infrastructure.
You can rely on 40 years of experience in professional IT support for companies – and on Cisco expertise when it comes to supporting your network or server infrastructure.
Cisco Collaboration & Security
Modern Cisco infrastructures encompass more than just networks and servers. Security solutions such as Cisco firewalls and conference and collaboration systems such as Webex and room kits are an integral part of many professional IT environments. K&P Computer offers manufacturer-independent support – tailored to the respective lifecycle, system architecture and existing SLAs.
Supported Cisco components:
- Cisco firewalls (e.g. ASA, Firepower)
- Cisco Webex devices and infrastructures (Meetings, Boards, Room Navigator, etc.)
- Cisco Room Kits for video conference rooms (cameras, microphones, codecs)
Cisco support includes fault diagnosis, firmware maintenance, configuration support and the replacement of defective components – remotely or on site. Companies benefit from short response times, predictable service contracts and reliable spare parts logistics – even for discontinued systems.
Your contact person
Rainer WaiblingerCTO
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