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Hardware End of Service?Third Party Maintenance helps!

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Third Party Maintenance at EOS/EOSL

Is your company facing the end of service (EOS/EOSL) for important hardware? Don’t worry, Third Party Maintenance (TPM) offers a solution that is not only cost-effective but also extremely effective.

Why TPM?

Third Party Maintenance offers numerous advantages that can help your company to master the challenges of EOS/EOSL:

  • Save costs: With TPM, you can save up to 60% compared to original equipment manufacturer (OEM) contracts.
    This allows your company to use the IT budget more efficiently and free up funds for other important projects.
  • Hybrid TPM contracts: With a hybrid approach that combines both OEM and TPM services, you can reduce expenses by around 30% on the one hand.
    On the other hand, you retain access to important OEM services, such as the latest product updates, which are only available via manufacturer contracts.
    This approach offers a balanced solution between reducing costs and maintaining essential OEM services.
  • Flexibility: TPM providers offer customized support solutions that are tailored to the exact needs of your business.
    This flexibility allows you to receive support exactly where you need it most, with individually agreed Service Level Agreements (SLAs).
    In addition, TPM offers flexibility in terms of contract duration.
    You can benefit from a flexible contract term and have the option of month-to-month termination, giving you additional freedom and adaptability in the management of your IT services.
    One example of this flexibility is the coverage of transition periods when procuring new infrastructure.
    TPM providers can step in at short notice and ensure that your existing infrastructure continues to be supported until the new infrastructure is up and running.
    This minimizes downtime and ensures a smooth transition without interrupting business operations.
  • Extend service life: TPM keeps your hardware functional for longer.
    This means that you do not have to invest in new devices immediately, but can continue to make optimum use of your existing systems.
  • Less downtime: With TPM, you benefit from a fast and reliable service that helps to minimize downtime.
    The smooth operation of your IT infrastructure is crucial to the success of your company.

When is TPM the right choice?

There are several scenarios in which TPM can be the ideal solution for your company:

  • Upcoming EOS/EOSL: If the end of service for your hardware is imminent, TPM offers a seamless transition solution that ensures your systems continue to be supported.
  • Need to reduce costs without compromising quality: If your organization needs to reduce IT costs without compromising the quality of support, TPM is an excellent option.
  • Desire for more flexible support: If you need customized support solutions that are tailored to your company’s specific requirements, TPM is the right choice.

Individual advice for your IT needs

An individual consultation is crucial in order to understand the specific needs of your company’s IT infrastructure and to create an optimally tailored offer. This can include classic TPM services, a hybrid solution and OEM services. In the case of highly productive storage solutions, for example, it may make sense to continue purchasing these directly from the manufacturer. It becomes particularly interesting when it comes to internationalization. If you need international maintenance, it is important to find a single point of contact (SPOC) that has this global network. Such a provider can implement various support models not only in Germany, but also internationally. This requires the TPM partner to be networked with both manufacturers and system houses worldwide.

SPOC – One point of contact for all OEMs

Many data centers have a large number of different manufacturers, resulting in a heterogeneous IT landscape. This can make managing and supporting the systems considerably more difficult. This is where a Single Point of Contact (SPOC) offers a decisive advantage. With a SPOC, you have a single point of contact for all your OEMs (Original Equipment Manufacturers). This means that you only need one telephone number and one contact for all your support inquiries, regardless of the hardware manufacturer. This simplifies communication, speeds up problem resolution and ensures more efficient operation of your IT infrastructure. A SPOC can make coordination and administration much easier by acting as a central interface between your company and the various manufacturers.

Secure your IT future with TPM!

With Third Party Maintenance, you can ensure that your IT infrastructure continues to function reliably and efficiently after the end of service. Take advantage of TPM to save costs, extend the life of your hardware and get flexible, customized support solutions.
Secure your IT future today and benefit from the many advantages that Third Party Maintenance offers!

 

Get a maintenance quote now >

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